Kudos To DirecTV - Getting The Billing Right
September 4th, 2008I wrote here that DirecTV seemed to have a major glitch in their billing system with how my bill was generated.
Well, they handled it right.
After spending around 30 minutes discussing what all caused the issue, they came to the conclusion that they needed some time to get it resolved (understandably, as there were major issues that would take some time to clean up). They got it right.
By the way, I love my DirecTV. Being a college football junkie, I took a lot of pleasure watching multiple games in High-Def this weekend on ESPN and ESPN2. If you are not watching football in HD, you don’t know what you are missing….so get DirecTV and catch at least 4-6 games each Saturday this fall in HD.
(Now, if I can just find a great affiliate program for them…..)