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Kudos To DirecTV – Getting The Billing Right

Published on September 4, 2008 By Brent

I wrote here that DirecTV seemed to have a major glitch in their billing system with how my bill was generated. Well, they handled it right. After spending around 30 minutes discussing what all caused the issue, they came to the conclusion that they needed some time to get it resolved (understandably, as there were [...]

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DirecTV – Another Buyer Beware!

Published on August 22, 2008 By Brent

I just finished posting about Vista Print trying to rip off my wife, but feel one more is needed to add to the watch list: DirecTV. Now, I will say that I LOVE my DirecTV service.  I don’t feel anything they have done is intentional, but their billing software lacks something to be desired. Some [...]

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