Turbo Tax and Intuit Screw My Rebate
In my usual manner of filing taxes, I use Turbo Tax’s online system (usually a higher priced one as I have business expenses I need to mark on a Schedule C as well as do my personal taxes).
Never again.
Since Turbo Tax loves Santa Barbara Bank and Trust (SBB&T) for their direct deposit option, using them will force the IRS to mail your rebate to you instead of having it wired into your bank account.
How nice of Intuit to inform me of this. Oh wait, they did not. I found this out after digging through their website, wondering if I would get my rebate this week or not.
Some people are claiming that they are receiving direct deposit. I decided to place a call to Intuit to discuss this with them. Their response? Paper check mailed no later than May 30th.
Turbo Tax fully let me down this year, not only with the rebate, but the fact that their software showed me getting a larger return than what I actually received. Their software had an error in it, the IRS caught it, and my refund was less. Supposedly they have a 100% accuracy guarantee, but they will only pay the amount of penalty plus interest and not reimburse the cost of using their service (which was nearly $100).
I do not think I’ll use Turbo Tax for any future tax filings.